Events & Shop
Why Online dating?
What are the Benefits of Online dating?
What are your basic guidelines of Online dating?
Is Online dating safe?
Is my Email address confidential?
How do I join?
How much does it cost?
What does the SILVER membership include?
How do I login once I am a registered member?
I have forgotten my username and password what do I do?
How do I search?
How do I view or edit my profile?
How do I view or edit my match?
How do I view or edit my interests?
How do I upload my picture?
Why should I upload a picture?
How many pictures can I upload?
Why is my picture not displayed after I uploaded it?
I cannot upload my picture; can you upload it for me?
Why does my picture not cover the whole picture box area?
Why has my picture disappeared?
Can I change my photos?
Who likes me & My best pals
How do I find out who likes me?
If someone has bookmarked me what does it mean?
How do I bookmark someone I like?
What is my best pals?
How do I send/read my messages?
How can I create a named folder within my mailbox?
How can I save my messages and put in a folder?
How long will my messages kept for?
How do I stop a member sending me messages?
Once I have blocked a user, how do I unblock?
What is a Flirt? How do I send a Flirt
What is talk/live chat?
How do I use talk/live chat?
How do I accept a talk/live chat invitation?
While I am waiting for a user to respond to my chat request can I view other areas within the site?
Your Account & Payment
How do I view my Account status and history?
How can I change and modify my email alerts?
Making a payment? What type of cards do you accept?
Can I pay by another form of payment apart from my credit or debit card?
Are my card details safe?
Once a payment has been made, how long does it take for my account to be upgraded?
Will my card be re-billed once my Silver Memberships expires?
How can I cancel my Account?
What do I do if I come across a profile that I think is not legitimate?
What do I do if I come across someone that I think is not sticking to the terms and conditions and causing upset?
Terms and Conditions?
I have read the FAQ’s and still have another question, what do I do?
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